Terms of service

Welcome to Asha's Shoes. These Terms of Service ("Terms") govern your use of our website, https://ashasshoes.com/, and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Us

Asha's Shoes is a United Kingdom-based retailer specialising in the sale of footwear.

Business Name: Asha's Shoes

Company number:13179851

Email: support@ashasshoes.com

Phone: +44 7482 786829

Business Address:

Unit 50, Arndale Centre 49 High Street Manchester M4 3AH England, United Kingdom

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products

Asha's Shoes offers footwear for sale through our online store.

We make every reasonable effort to ensure product descriptions, images, sizing information, and prices are accurate. However, colours may appear differently depending on your device or display settings.

We reserve the right to modify or discontinue products without prior notice.

4. Orders

Submitting an order constitutes an offer to purchase.

Your order is accepted only after payment has been successfully processed and you receive an order confirmation from Asha's Shoes.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases involving pricing errors, suspected fraud, stock availability, or incorrect customer information.

5. Pricing and Payments

All prices displayed on our website are shown in British Pounds Sterling (GBP) unless otherwise stated.

Customers are responsible for providing accurate billing information when placing an order.

Accepted payment methods are displayed during checkout.

Prices may change without prior notice, but confirmed orders will not be affected by future price updates.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates only and may vary due to courier operations, weather conditions, public holidays, or circumstances beyond our reasonable control.

Risk in the goods transfers to the customer upon successful delivery.

7. Returns and Refunds

Returns and refunds are handled in accordance with our published Return & Refund Policy.

Customers should review that policy before placing an order.

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account.

Please notify us immediately if you believe your account has been accessed without your authorisation.

9. Intellectual Property

All website content, including text, graphics, logos, product images, designs, and branding, is owned by or licensed to Asha's Shoes and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

Users agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security or functionality.
Upload malicious software or harmful code.
Provide false or misleading information.
Copy or misuse website content without permission.

We reserve the right to suspend or terminate access where misuse is detected.

11. Third-Party Services

Our website may contain links to third-party websites or services.

Asha's Shoes is not responsible for the content, policies, or practices of external websites and recommends that customers review their respective terms and privacy policies.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Asha's Shoes shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits rights that cannot legally be excluded under United Kingdom consumer protection laws.

13. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

14. Changes to These Terms

We may update these Terms of Service periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this page and become effective immediately upon posting.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer protection laws provide otherwise.