Shipping policy

Welcome to Asha's Shoes. We are committed to providing a transparent, reliable, and secure shopping experience for our customers across the United Kingdom. 

Order Processing

Orders placed on Sundays or UK public holidays will be processed on the next available business day.

  • Order Cut-Off : 3:00 PM (GMT+00:00)
  • Processing Time: 1–2 business days (Monday – Saturday)

Once your order has been dispatched, you will receive a confirmation email containing your shipment details and tracking information, where applicable.

Shipping Coverage

Asha's Shoes currently delivers within the United Kingdom only. At this time, we do not offer international shipping.

Estimated Delivery Times

After an order has been processed and shipped, the estimated delivery time is:

  • Standard UK Delivery: 3–5 business days

Delivery estimates are provided for guidance only and may vary due to courier operations, weather conditions, seasonal demand, or other unforeseen circumstances.

Shipping Charges

We offer free standard shipping on all orders delivered within the United Kingdom. Free shipping is automatically applied at checkout, and no minimum purchase is required.

Order Tracking

Where tracking is available, customers will receive a tracking number by email once the order has been dispatched. Tracking information can be used to monitor the progress of the shipment through the designated courier service.

Shipping Carriers

We partner with trusted shipping carriers to ensure your orders are delivered safely and on time. Depending on your location and the most suitable delivery service, your order may be shipped using one of the following carriers:

  • Yodel
  • UPS
  • DHL
  • FedEx

Delivery Address Responsibility

Customers are responsible for providing accurate and complete delivery information when placing an order. Asha's Shoes cannot be held responsible for delays, failed deliveries, or returned parcels resulting from incorrect or incomplete address details supplied by the customer.

If an error is noticed after placing an order, customers should contact our support team as soon as possible.

Delivery Delays or Lost Parcels

While we work with trusted delivery partners, occasional delays may occur that are beyond our control.

If your order has not arrived within the expected delivery timeframe or appears lost or damaged during transit, please contact us so we can assist in investigating the issue with the courier.

Order Support

For questions regarding shipping, delivery status, or your order, please contact our customer support team.

Contact Information

Business Name: Asha's Shoes

Company number:13179851

Email: support@ashasshoes.com

Phone: +44 7482 786829

Business Address: Unit 50, Arndale Centre 49 High Street Manchester M4 3AH England, United Kingdom

Business Hours:

  • Monday – Saturday: 9:30 AM – 6:30 PM

  • Sunday: 11:30 AM – 5:30 PM

  • Open 7 Days a Week

Asha's Shoes is committed to providing clear communication, transparent policies, and dependable service to ensure a positive shopping experience for every customer.